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Selected work
Workflow · Documents · AI

EraOS.
Turning scattered service work into one operating system.

A working platform for client requests, document collection, workflows, payments, notifications, automation, and decision support.

EraOS · request workspace
Active requests123 need attention
Documents285 recently received
Automations7All monitored
Client upload Review Next action

The challenge

Service work breaks down when requests, documents, follow-ups, approvals, and payments live in different places. The system needed to make the next action clear without forcing a team to become software experts.

The approach

  1. Connect the client-facing request experience with the internal operating workflow.
  2. Build document, notification, billing, and automation states around real handoffs rather than isolated features.
  3. Use AI as decision support while keeping review, evidence, and human approval visible.

What this work demonstrates

  • A production-scale application with multiple user roles
  • Real workflow, document, billing, and automation architecture
  • AI features designed around accountability rather than novelty
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